Game crashes after I interact with daily content

I have been enjoying the game really much. Yesterday my game got stuck after I finished a daily realm. It froze when I went to the stairs. The music kept playing but it did not accept any input. The screen kinda twitched horizontally. Today that happened again after I got my daily power spell. The trigger seems to be the stairs after I interact with daily content. Thank you so much for the amazing games. I understand if you don’t fix it because It’s old and your focus its in ultimate.