Please include the following information with every support post you make here. This information is vital to helping us figure out the problem:
- What platform are you playing the game on? Windows, Mac, Linux, iOS, Android, PlayStation 4, Nintendo Switch, Xbox One?
- What game version are you playing? Please don’t say “the latest”! Your version number can be found on the title screen at the bottom left corner.
- Please describe in as much detail as possible how to reproduce the bug/crash, or what you were doing when the issue occurred. If there was a crash, please copy and paste the full crash log, but note that we’ll need more information outside of just a crash log in order to figure out what the problem is.
In addition, here are some other important things to note:
Please do not hijack other peoples’ topics - if you want to report an issue, start a fresh topic using this template.
We will not fix your save files if you corrupt them via a memory editor such as CheatEngine.