Problem regarding my Cloud ID

I seemed to have lost my data again out of nowhere, I can still click the continue button, but my save isn’t there. I try to import my cloud ID from prior session of saving it. But the issue is that it’s 9 characters short and I’m required to put in 12 characters? I’m really confused.

What’s the cloud ID? I can try to get your save file back for you.

843573233, sorry for the late reply!