Their response was extremely unhelpful. They said that the game violates “certain policies” in certain countries but couldn’t tell me what those policies are. I’m going to submit an appeal and see what happens, but there’s not much information to work with so I have a feeling that this won’t get resolved, unfortunately.
I wonder what they mean with certain policies as well. afaik netherlands is not a very strict country. Oh well I have Steam version of Siralim Ultimate so I can at least enjoy the game. I hope to be able to purchase it on Google somewhere in the future!